Frequently Asked Questions

Below are answers to frequently asked questions regarding GetYourGift.com Card. If you need further assistance, please contact Customer Care at 1-833-878-7336.

General Information & Getting Started

Can I purchase Gift Cards on this site?

No, this site can only be used to redeem a GetYourGift.com Card for available eGifts.

Are there any fees associated with Get Your Gift cards?

No, there are no fees associated with your Gift Card or eGift Card.

Can I redeem my Gift Card for more than one eGift?

For single brand GetYourGift.com Cards, you will need to redeem for the brand shown on the front of your card. Please refer to the instructions provided with your card to see which options are available to you.

How do I redeem more than one Gift Card?

If you have more than one Gift Card, you will need to redeem each card separately. Multiple Gift Cards cannot be combined.

Does my Gift Card expire?

The expiration date is printed on your Gift Card, but its funds do not expire. Please refer to specific Terms and Conditions for more details.

Can I redeem my Gift Card for a plastic Gift Card?

No, your Gift Card can only be redeemed for eGifts that are delivered via email.

Using Your Card

Where can I use my Gift Card?

Your Gift Card is redeemable only at GetYourGift.com for eGifts from participating brands.

How do I redeem my Gift Card?

For physical Gift Cards, sign in by entering the card number, expiration, and CVV located on the retail packaging. For digital Gift Cards, click the View Now button in the eGift Card email. Choose your eGift and checkout to receive eGifts by email.

How do I check the balance on my Gift Card?

Log in with your Gift Card credentials at GetYourGift.com. Your balance will appear on the top right of your screen.

Can I use my Gift Card directly at the brand on the Gift Card?

Your GetYourGift.com Card must be redeemed at GetYourGift.com for eGifts from participating brands, within the USA. After redemption, you will receive an eGift to the email provided at checkout. You can use your eGift online or in-store. We recommend redeeming your card prior to going to the merchant.

Getting Help

What do I do if my Gift Card is lost or stolen?

Immediately notify us at 1-833-878-7336 with your Gift Card number and other identifying information to request a replacement.

Where can I find my Gift Card number?

For physical Gift Cards, your 16-digit card number and other important details are located on the back of the retail packaging. Please ensure you scratch the entire silver barcode to reveal the card details.

For digital Gift Cards, sign in by clicking the link in your email.

When can I expect my eGifts to arrive?

eGifts are sent to the provided email during checkout, usually within 5 minutes but may take up to 24 hours.

Can I resend my eGift email?

Yes. Go to Track Order, enter the order number and email address that was used during Checkout. Under the order details, there is a link to resend the email.

Can I edit or change the recipient email address after completing my order?

If you and/or the recipient have not received your eGift and you need to resend or change the email address, please click on the Change/Resend email link in your email titled Your Order Is On Its Way.

What do I do if my Gift Card isn’t working?

Please contact us at 1-833-878-7336.

Can I cancel my order?

No, completed orders cannot be returned or canceled.

Why was my order canceled?

Please contact us at 1-833-878-7336 for details about your order.

Contact Us

If you have any questions about your card:

1-833-878-7336